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Why do I get 10% discount on online purchases only?

As the operation cost of the online store is less than that of the physical outlet, we are able to offer extra benefit to the online customers.

I did not activate The Toy Store ID within the time frame. What should I do?

Contact us on info@thetoystore.com if you are unable to activate your account.

Can I use my Gift card in The Toy Store?

No, you are only able to redeem Gift Vouchers in The Toy Store outlets. Find your nearest store here.

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