We will refund you the purchase price of the item unless the goods are returned in any condition other than the original condition.

Please read our Terms & Conditions and Privacy Policy before you make a purchase at TheToyStore.com.

If you are in the Middle East, please contact us to arrange a pick up of faulty items. Alternatively, you can return and exchange the items in any of The Toy Store outlets, find your nearest store here.

If you are based outside of the Middle East, please email us at info@thetoystore.com and we will advise you on the return options.